Returns & Exchanges

At Organics Ocean, we want you to love your sustainable fashion choices, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We are committed to ensuring your complete satisfaction while maintaining our dedication to eco-friendly practices.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original biodegradable packaging, ensuring all hangtags are attached and the garment is in its original condition.

3

Ship It Back

Print the prepaid carbon-neutral shipping label provided via email and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship your new exchange item within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing